Empowering the Service Experience: Unveiling Our Story
Vision
We enable a great Service Experience
At Experience Design, we envision a paradigm shift in how technology influences the corporate landscape. While businesses traditionally focus on enhancing Customer Experience (CX), our vision also extends to harnessing the untapped potential technology brings to Employee Experience (EX). We believe that technology should empower, not hinder, the daily work experience. Happy employees are the cornerstone of organizational success, creating a ripple effect of high-quality service and satisfied customers.
Our mission is to elevate the Customer & Employee Experience through seamless collaboration among the required business functions. Using value streams and modern digital platforms, we craft efficient, mobile-centric solutions, driving tangible value for your workforce and customers.
Mission
We remove service friction with great Design and Mobility
Meet our team
Jan Brøndum
Advisor & Partner
Responsible for customer enaggement & sales.
José Francisco Sesé
UX/UI & Digital Specialist
Responsible for service portals, UI, solution development and support.
Max Peter Lundstrøm
Digital Specialist
Responsible for solution development and support.
Markus Hoffman Lund
Digital Specialist
Responsible for solution development and support.
Lasse Koch
Digital Advisor & Partner
Responsible for solution advisory & customer engagement.
Peter Ravnholt
Service Management Advisor & Partner
Responsible for service management advisory/training & customer engagement.